Your Next Chapter in Practice Starts Here.

Front Desk Excellence

11 Video Lessons · Approx. 4 hr 48 min of video training

Learn at your own pace. Allow additional time for Knowledge Checks, reviewing resources, and applying the material.

1. Time Management & Organizational Skills — 32:04
2. Mastering the Telephone — 20:19
3. Mastering the Appointment Book — 17:31
4. Eliminate Missed Appointments and No Shows — 18:29
5. The Two-Day New Patient Office Procedure: The First Day — 15:32
6. The Two-Day New Patient Office Procedure: The Second Visit — 16:42
7. Patient Flow Profit Center — 12:56
8. How to Create a Five-Star Practice — 20:00
9. Customer Service Through the Patient's Eyes — 62:33
10. Time Power — Organize Your Practice & Your Life — 56:41
11. Daily Activity Audits — 15:25

Includes lesson Knowledge Checks.

Practice Profitability Procedures

9 Video Lessons · Approx. 3 hr 21 min of video training

Learn at your own pace. Allow additional time for Knowledge Checks, reviewing resources, and applying the material.

1. Patient Flow Profit Center — 12:56
2. How to Create a Five-Star Practice — 20:00
3. Expense Creep: The Hidden Profit Leak in Your Practice — 16:49
4. Managing Practice Expenses: Think Like a CEO — 20:24
5. Using Statistics to Grow & Manage Your Practice — 29:27
6. Building a Profitable Massage Therapy Center — 21:14
7. How to Compete with the $29 First Visit Offer — 22:14
8. The Active Care Profit Center — 27:41
9. Accelerate Your Practice with Associates — 30:07

Includes lesson Knowledge Checks.

Chiropractic Hiring Tools

7 Video Lessons · Approx. 2 hr 32 min of video training

Learn at your own pace. Allow additional time for Knowledge Checks, reviewing resources, and applying the material.

1. Recruit, Screen, Hire, Train & Evaluate Your Dream Team — 16:28
2. The Art of Hiring Longevity — 12:51
3. Employee Termination: Protecting Your Practice — 16:47
4. Preventing Employee Theft: Take a Bite Out of Employee Crime — 13:11
5. When a Key Team Member Walks Out — 13:22
6. How to Grow Your Practice by Hiring the Right People — 51:31
7. Using Video to Document Your Practice Standard Operating Procedures (SOPs) — 27:58

Includes lesson Knowledge Checks.

Patient Financial Procedures

9 Video Lessons · Approx. 2 hr 45 min of video training

Learn at your own pace. Allow additional time for Knowledge Checks, reviewing resources, and applying the material.

1. Reframing Cash-Based Care in the Chiropractic Practice — 22:38
2. Patient Centered Payment Plans — 23:43
3. Patient Centered Payment Plans: Financial ROF & Consultation — 18:39
4. Patient Centered Payment Plans: Offering Legal Discounts — 16:41
5. Patient Centered Payment Plans: Financial Dialogues — 12:36
6. Patient-Centered Payment Plans: Mastering the Payment Calculator — 13:44
7. No Surprises Act: Understanding the Law & Good Faith Estimate — 26:12
8. Patient Account Collections — 16:24
9. Package Pricing: Removing the Pain of Payments — 14:25

Includes lesson Knowledge Checks.

Personal Injury Procedures

10 Video Lessons · Approx. 2 hr 31 min of video training

Learn at your own pace. Allow additional time for Knowledge Checks, reviewing resources, and applying the material.

1. Prepare Your Practice for Personal Injury Patients — 13:01
2. Personal Injury Patient Financial Procedures — 11:34
3. Guiding Patients to Insurance Benefits in Personal Injury Cases — 14:35
4. Six Steps to Success with Your Chiropractic Personal Injury Claims — 18:59
5. Five Avoidable Errors in Personal Injury Claims — 15:29
6. How to Get Paid for Your Personal Injury Cases — 15:27
7. Accurate Apportionment of Personal Injury Cases for Chiropractors — 15:34
8. Colossus Personal Injury Claims Program — 15:19
9. Building Your Personal Injury Practice — 16:25
10. The Personal Injury Practice Blueprint — 14:38

Includes lesson Knowledge Checks.

Chiropractic Documentation Mastery

7 Video Lessons · Approx. 2 hr 3 min of video training

Learn at your own pace. Allow additional time for Knowledge Checks, reviewing resources, and applying the material.

1. Documenting the Initial Chiropractic Visit — 19:58
2. The Treatment Plan — 13:27
3. Routine Office Visit Documentation: Daily SOAP Note — 19:30
4. Documenting the Chiropractic Re-Evaluation — 19:31
5. Doctor-Directed Documentation — 19:31
6. The P.A.R.T. Documentation Process — 11:24
7. How to Write a Tissue-Specific Diagnosis — 19:59

Includes lesson Knowledge Checks.

Patient Education & Retention

14 Video Lessons · Approx. 4 hr 11 min of video training

Learn at your own pace. Allow additional time for Knowledge Checks, reviewing resources, and applying the material.

1. The Human Touch: What Matters Most in Practice — 12:12
2. The Rules for Building Retention: Patient Visit Average — 29:04
3. Table Talk: Increase Patient Referrals & Retention — 17:12
4. Build Retention: The First 30 Days — 13:11
5. Chiropractic Case Management Frequency & Flow Sheets to Build Compliance & Retention — 24:50
6. The Science of Healing — 13:50
7. The Posture Longevity Connection — 16:23
8. The Pillars of a Successful Practice — 16:22
9. Masterful Tools for Massive Case Management — 19:04
10. Why Three Times a Week — 31:01
11. The Seventh Visit Reset & Reorientation Procedure — 15:29
12. New Patient Workshop for Patients: Welcome to Your Chiropractic Wellness Journey — 13:27
13. How to Talk to Your Patients about Active Care — 16:20
14. From Objection to Connection: Mastering Patients Concerns — 13:03

Includes lesson Knowledge Checks.

Practice Compliance: HIPAA, OIG & More

23 Video Lessons · Approx. 6 hr 5 min of video training

Learn at your own pace. Allow additional time for Knowledge Checks, reviewing resources, and applying the material.

Compliance: OIG Officer Training

1. Introduction to The OIG Compliance Program — 7:39
2. Creating & Maintaining a Compliance Manual — 17:42
3. OIG Staff Compliance Training: Coding Policies & Procedures — 17:34
4. OIG Staff Compliance Training: Office Protocols — 10:00
5. OIG Staff Compliance Training: Ethical Principles — 7:19
6. OIG Staff Compliance Training: Practice Policies — 8:02
7. OIG Staff Compliance Training: Policies Manual & Plan — 12:59
8. OIG Staff Compliance Training: Manual & Employee Training — 6:11
9. OIG Staff Compliance Training: Audits & Corrective Plans — 10:11

Compliance: HIPAA & OIG Staff Training

1. Introduction to The OIG Compliance Program — 7:39
2. OIG Staff Compliance Training: Coding Policies & Procedures — 17:34
3. OIG Staff Compliance Training: Office Protocols — 10:00
4. OIG Staff Compliance Training: Ethical Principles — 7:19
5. OIG Staff Compliance Training: Practice Policies — 8:02
6. HIPAA Staff Training: The Privacy Rule — 44:02
7. HIPAA Staff Training: The Security Rule — 28:22
8. HIPAA Staff Training: Information Blocking — 16:04
9. HIPAA Annual Staff Training — 4:59

Compliance: HIPAA Officer Training

1. HIPAA Staff Training: The Privacy Rule — 44:02
2. HIPAA Staff Training: The Security Rule — 28:22
3. HIPAA Staff Training: Information Blocking — 16:04
4. HIPAA Annual Staff Training — 4:59
5. HIPAA Privacy Officer Training: HIPAA Security Risk Analysis — 30:00

Includes lesson Knowledge Checks.

New Practitioner Success

13 Video Lessons · Approx. 3 hr 26 min of video training

Learn at your own pace. Allow additional time for Knowledge Checks, reviewing resources, and applying the material.

The Seasons of Your Chiropractic Career

1. The Seasons of Your Career: Spring — 16:44
2. The Seasons of Your Career: Summer — 16:28
3. The Seasons of Your Career: Autumn — 14:30
4. The Seasons of Your Career: Winter — 16:19

Planning and Building Your Practice

1. Selecting the Right Practice Location — 12:56
2. Purchasing or Leasing Your Practice Space — 14:43
3. The Chiropractic Practice Business Plan Blueprint — 18:18
4. Buying or Selling a Chiropractic Practice — 14:08

Protecting and Future-Proofing Your Practice

1. Choosing the Appropriate Corporate Structure — 16:07
2. Protecting the Practice: Insurance and Risk Management — 14:10
3. Independent Contractors and Renting Space — 15:27
4. Designing the Chiropractic Office of the Future — 17:13
5. Go Solo, Join, or Partner — 18:29

Includes lesson Knowledge Checks.

Practice Marketing & Growth

21 Video Lessons · Approx. 6 hr 18 min of video training

Learn at your own pace. Allow additional time for Knowledge Checks, reviewing resources, and applying the material.

1. Patient Webinars That Connect — 19:49
2. Table Talk: Increase Patient Referrals & Retention — 17:12
3. Building a Family-Centered Chiropractic Practice — 26:16
4. The Team Approach to Marketing — 20:30
5. Low Tech, High Touch Marketing — 11:59
6. Building Community Outreach Programs Using AI — 17:42
7. Lunch & Learn Programs — 11:00
8. Health & Fitness Screenings — 10:10
9. The Chiropractic Marketing Department Playbook — 14:05
10. The Patient Reactivation Gold Mine — 15:03
11. Facebook for Business — 18:33
12. TikTok to Table — 15:15
13. The Artificial Intelligence (AI) Visibility Advantage — 34:45
14. Online Marketing for Healthcare Practices — 42:49
15. Turn Your Website Into a Patient-Generating Engine — 22:50
16. Community Wellness Seminars — 14:55
17. Four Card Day — 12:58
18. Professional Breakfast Meetings — 14:03
19. Condition of the Week — 11:33
20. Building Collaborative Relationships with Medical Professionals — 14:09
21. Corporate Wellness Events — 12:01

Includes lesson Knowledge Checks.